Contact Us
Got a question about how we rank offshore casinos, spotted something that looks out of date, or want to flag an experience with one of the sites we cover? This is where to send it. We read every message and use reader feedback to keep our reviews accurate.
How to reach us
The quickest way to get in touch is by email at [email protected]. We aim to reply within a couple of business days, though it can take a little longer during busy periods. Please include as much detail as you can — which casino or page you're asking about, and what you'd like us to look into.
What we can help with
- Corrections or updates to a casino review, bonus term, or licensing detail
- Questions about how we score and rank the offshore casinos listed on purposepowerindex.com
- General feedback on the site, its content, or its usability
- Reports of broken links, outdated offers, or factual errors
What we can't help with
We're an independent review and comparison site, not a casino operator, payment processor, or regulator. That means we can't access anyone's casino account, process a deposit or withdrawal, resolve a dispute with an operator, or offer legal or tax advice. If you have an issue with a specific casino — a delayed payout, a bonus dispute, a closed account — you'll need to contact that operator's own support team directly, since we have no ability to intervene on a player's behalf. Offshore casinos sit outside US state regulation, so there's no US regulator or ombudsman we can escalate a complaint to on your behalf either.
If your message concerns tax questions related to gambling winnings, we'd encourage you to speak with a qualified tax professional rather than relying on general commentary from a review site.
Feedback on our reviews
Our rankings and write-ups are built from publicly available information on licensing, bonus terms, game libraries, and banking options, along with ongoing monitoring of each operator's site and terms. If something has changed — a bonus term, a payment method, a licensing detail — or you think we've got a fact wrong, tell us. Reader input is one of the ways we keep pages current between our own review cycles. You can see how we weigh these factors in more detail on our About Us page.
Before you write in
A few things that might save you a round trip:
- For questions about how we score bonuses, wagering requirements, or payout speed, check the relevant casino's write-up first — most terms are stated alongside the offer
- For questions about gambling responsibly, setting limits, or self-exclusion tools, our Responsible Gambling page has more detail, including the national problem gambling helpline
- For questions about how the site itself operates — content standards, use of the site, disclaimers — see our Terms and Conditions
A note on gambling risk
Offshore Casinos is a comparison and information resource. We don't process wagers, hold player funds, or guarantee outcomes at any casino we cover. Offshore casinos operate under licences issued outside the US and are not regulated by any US state gaming authority, which means the consumer protections that apply to regulated US operators — dispute resolution, fund segregation, guaranteed payouts — don't apply here. Gambling involves a real risk of losing money, and offshore sites carry the added risk of payout delays or non-payment. If gambling stops being enjoyable or starts to feel like it's costing more than you can afford, free confidential support is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. This site is intended for adults aged 21 and over; please check your own state's laws before playing at any offshore operator.